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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Rozwadowski

March 25, 2025

5  out of  5
rating by Michael Rozwadowski
"Had a great experience as a brand new customer with Krystal. She was able to get me a new policy that has better coverage AND a cheaper rate than my previous auto insurance company offered. She made the whole process very easy!"
We responded:
"Hey Michael, I'm glad that we were able to find you better coverage and a lower rate! Making the process simple and stress-free is always our priority. Don't hesitate to reach out if you ever need anything! Thank you for the review! "
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Anthony Theut

February 27, 2025

5  out of  5
rating by Anthony Theut
"Kicked my old insurance for them. Alyssa was able to help me personalize my insurance to tailor it to my needs. Great price, great people. Any questions or concerns and they're on top of it immediately. Great service / experience"
We responded:
"Thank you, Anthony! We're glad that Alyssa could personalize your coverage and provide you great service. We appreciate your trust and are always here if you need anything!"
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Sarah Frazher

February 27, 2025

5  out of  5
rating by Sarah Frazher
"Thank you Alyssa for the help with our life insurance! You made it so easy and effortless. I don’t think I have ever had an easier process. You explained everything so well and helped us make the best choices for us. 10/10 ! 🎉"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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ronald harris

January 24, 2025

5  out of  5
rating by ronald harris
"While setting my Personal ID & Pin# for my Drive Safe & Save App. I came to a "Dead End" & needed HELP. That help came to me in the form of Rania & Viktor who guided me "Literally" step by step to complete our task. Because of their persistence to go above & beyond customer service, I'm still a State Farm Member Today. Thank You- R. Harris"
We responded:
"Rania and Viktor are problem solvers and will help you through to the end. It's our pleasure to assist you, and I appreciate the feedback! If there is anything else we can do to help, please let us know! "
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Sasha W

December 13, 2024

5  out of  5
rating by Sasha W
"Krystal is incredibly knowledgeable and consistently goes above and beyond to help us save money. Having been with State Farm for many years, I can confidently say she is the best agent I've had. I truly value the personal assistance and effective resolutions she provides, which stand in stark contrast to the endless cycle of phone calls to a myriad of representatives at other companies. With Krystal, all our needs are swiftly addressed with just one phone call."
We responded:
"I really appreciate you saying that Sasha! We differentiate ourselves from other companies by having agent offices assigned to each and every customer so you don't have to worry about getting sent in circles to get things done. My team and I really care about making sure you and your family are properly protected, and we'll always continue to offer suggestions when we see a gap in coverage or places to save money. You and your husband are always a pleasure to work with. Thank you again for sharing!"
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KING NAEEM TV

December 13, 2024

5  out of  5
rating by KING NAEEM TV
"After looking for a good quote on car insurance in Michigan, I finally found a good price with State Farm. Krystal was amazing. She informed me on the policies that State Farm provides and provided me with great customer service."
We responded:
"Hey, you're amazing too! Happy to have you as a customer and glad that we were able to help you save some money but also get great coverage at the same time! We're exited to continue giving you great service and give us a call if you need anything! "
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Andy Lee

December 13, 2024

5  out of  5
rating by Andy Lee
"Really great customer service!"
We responded:
"Thank you Andy! I appreciate you sharing! "
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Rana Najor

November 24, 2024

5  out of  5
rating by Rana Najor
"Rita was a very honest and helpful sweet young lady to talk to. She answers all ur questions. Would definitely recommend her. Thank u so much for ur excellent service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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anthony jackson

November 14, 2024

5  out of  5
rating by anthony jackson
"The service and attention to detail of my insurance needs were taken care of by Rita. She did a great job with keeping my insurance payments budget friendly."
We responded:
"We appreciate you sharing your experience with Rita! My State Farm team and I are happy to be your good neighbor! "
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jason hosmi

November 12, 2024

5  out of  5
rating by jason hosmi
"This is a highly recommended office and staff. Rita was very helpful. She led me with every step of the way for business insurance. I was very amazed with the kindness, knowledge and speediness of the whole process. Thank you!!"
We responded:
"We appreciate the review! We love helping businesses save money and help understand their insurance needs. Rita is very good in that space and I'm glad to hear that you had a good experience! If you ever need any assistance in the future, please don't hesitate to reach out! "
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alex dicicco

November 12, 2024

5  out of  5
rating by alex dicicco
"Awesome customer service. Great rates and even better coverage. 10 out of 10 would recommend state farm agent Krystal to anyone and everyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Rania Najjar

October 31, 2024

5  out of  5
rating by Rania Najjar
"Working for Krystal has been the best opportunity that I got! She is a great mentor and an amazing boss the team is amazing and the environment is so positive, love working for krystal."
We responded:
"We love your positive attitude and are grateful to have you working here too Rania! You've been a huge help to our customers and servicing their accounts! Glad to have you on the team. Thank you for your review! "
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Rita N

October 31, 2024

5  out of  5
rating by Rita N
"I’ve joined Krystal’s team recently and working here has been the best decision that I’ve made! Coming into the office feels like being at home very welcoming, relaxing, and understanding. Hope to grow more with her and her team in the future"
We responded:
"It was a great decision to bring you on our team too Rita! You have a fun bubbly personality and care about our customers. I know you're going to kill it here and help a lot of people! Thank you for the review! "
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Steve Pifko

October 3, 2024

5  out of  5
rating by Steve Pifko
"At State Farm, they were very professional and understanding."
We responded:
"I appreciate you sharing! Thank you! "
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Soya Wade

July 26, 2024

5  out of  5
rating by Soya Wade
"Ms. Bishop, thank you for your excellent customer service. I appreciate your knowledge, patience, and diligence supplying me with required information. Keep up the great customer service."
We responded:
"We take pride in our great customer service! I appreciate you sharing! Thank you!"
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Gail Hampton

July 5, 2024

5  out of  5
rating by Gail Hampton
"Ms. Menyon Bishop did an awesome job with handling quotes and gave me a great deal for my vehicles. She also gave me an excellent quote for life insurance which I will be getting in soon from her and referring her to more people for insurance.. I appreciate her hospitality.."
We responded:
"Glad to hear! We're very competitive with our auto quotes and life insurance is so important to have outside of work. Very glad she was able to help you with both! Thank you for the review! "
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Michael Chapin

June 21, 2024

5  out of  5
rating by Michael Chapin
"good rates"
We responded:
"Thank you! "
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JERMIKA TAYLOR

June 21, 2024

5  out of  5
rating by JERMIKA TAYLOR
"Ms Menyon Bishop was a blessing to me today I really appreciate you You were very patient and pleasant with me🙏🙏 Very professional young lady❤️❤️❤️❤️❤️❤️❤️"
We responded:
"Menyon is very patient and she's a pleasure to work with. Thank you for sharing!! "
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Treasure Halliburton

June 18, 2024

5  out of  5
rating by Treasure Halliburton
"This was my first time ever with a home owners insurance. I worked directly with Menyon and was extremely please with her customer service and response time to all of my questions. Menyon took the time to ensure I was educated throughout the process which I greatly appreciated. Her knowledge and respect she showed me throughout the full claim process was amazing. State Farm Insurance has been nothing but good to me and I have never had an insurance company that has supported me like they do. For anyone looking for a great company I highly recommend State Farm. I truly cannot say enough great things about this company and Menyon. Overall I definitely give them a 5 star rating."
We responded:
"That makes me so happy to hear! Congratulations on the home, and we're so glad that we can be a part of that process! Thank you for choosing us, and for the great review! "
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Teresa Metcalf

June 14, 2024

5  out of  5
rating by Teresa Metcalf
"Yes I just wanted to say Menyon Bishop was pleasant to work with very polite beautiful personality very knowledgeable and it would be my pleasure to work with her on any of my State Farm business definitely a keeper as an employee on your team"
We responded:
"Hey Teresa, I agree! She definitely is a keeper. It was nice to meet you in person the other day and I'm glad we were able to get you helped out. Thank you for the review! "
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Viktor T

June 12, 2024

5  out of  5
rating by Viktor T
"Great environment, friendly people, and convenient location!!!"
We responded:
"Thank you! "
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Jen

June 11, 2024

5  out of  5
rating by Jen
"Very professional and very patient 👍"
We responded:
"We pride ourselves on being professional! It’s our job to make sure that you understand your insurance and help you through the process, so patience is absolutely no problem. Thank you for the review! "
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Sahar Hamad

May 20, 2024

5  out of  5
rating by Sahar Hamad
"Thank you Menyon excellent customer service and very helpful"
We responded:
"I'm glad Menyon was able to help you out! Thank you for sharing!"
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adam rman

May 20, 2024

5  out of  5
rating by adam rman
"Excellent customer service.It was very nice and helpful"
We responded:
"My team and I try our very best to provide the best customer service! Thank you for sharing! "
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Jack

May 20, 2024

5  out of  5
rating by Jack
"Menyon is the best!!! She is so caring and attentive, Krystal is great too! 10/10"
We responded:
"Thank you Jack! I appreciate the review!"