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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerry V

June 12, 2026

5  out of  5
rating by Jerry V
"Had a pretty great experience! Worked with Brian and he did a wonderful job of getting everything explained, couldn't be more happy with my insurance!"
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brad petrinec

June 12, 2026

5  out of  5
rating by brad petrinec
"Brian was super helpful in finding me the best coverage possible! Highly recommend."
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Christee Thorpe

June 12, 2026

5  out of  5
rating by Christee Thorpe
"As a new customer with State Farm, I had a great experience working with Brian. He was able to provide me with lower rates for both my homeowners and auto insurance, which was a huge benefit. Brian took the time to answer all of my questions and was extremely knowledgeable throughout the process. He explained my coverage options clearly and made everything easy to understand. I never felt rushed, and I appreciated his professionalism and attention to detail. If you're looking for someone who is helpful, knowledgeable, and focused on finding the best coverage at a competitive price, I highly recommend Brian and State Farm."
We responded:
"Hi Christee, thank you so much for the great review! I'm thrilled to hear that you had a positive experience with Brian and that he was able to help you find lower rates for both your homeowners and auto coverage. I truly appreciate your kind words and recommendation! "
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Briana Jeannette

May 29, 2026

5  out of  5
rating by Briana Jeannette
"Brian is great to work with ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Glad to hear he is a good team player! Thank you for the review, Briana!"
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Adam Thibodeau

May 29, 2026

5  out of  5
rating by Adam Thibodeau
"Brian is an experience insurance agent that help me get a better rate then anyone else the area. Also was very patient with all the questions I had (-; Would highly recommend working with Brian"
We responded:
"Happy to hear you had a great experience with Brian! Thank you for your review! :)"
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Bradley Mikon

May 29, 2026

5  out of  5
rating by Bradley Mikon
"Brian Robinson at Krystal Pedersen’s State Farm agency helped me switch my auto insurance to State Farm. He was patient and thorough. The rate he helped me get was better than my previous auto insurance carrier for identical coverage. Brian is an honest and ethical representative that I genuinely felt well taken care of by. I’m sure everyone at this agency is fantastic but since Brian was the person that helped me directly, I would encourage anyone to call him for any insurance quotes, and trust that he will give you the best rate that he possibly can AND more importantly, you can trust that he won’t recommend any coverage that you don’t need. He seems genuinely focused on being a true consultant rather than a pushy salesperson. Krystal is lucky to have him."
We responded:
"Thank you so much for the wonderful review! I'm thrilled to hear that Brian was able to help you out with an affordable price with the coverage you needed! We do really care about our customers first and foremost and I'm glad to hear that was obvious when working with Brian! Glad to have him on our team!"
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Brian Robinson

April 21, 2026

5  out of  5
rating by Brian Robinson
"Krystal was really helpful explaining everything to me and understanding my car insurance! Cheapest rates I could find too!"
We responded:
"Thank you for the review Brian! Glad we were able to help!"
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KyleStylez

March 3, 2026

5  out of  5
rating by KyleStylez
"Krystal found me a cheaper rate than what I was paying with my old insurance company. She was very friendly and I would highly recommend her to anyone reading this."
We responded:
"Thank you so much for your kind words and recommendation! I'm glad we could help you find a better rate! If you ever need anything else or have questions, feel free to reach out. I appreciate you sharing! "
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Jennifer Skog

January 2, 2026

5  out of  5
rating by Jennifer Skog
"Krystal and her team offer such excellent, efficient and helpful customer service. They do a wondeful job keeping us informed of any changes to our policies, new ways to possibly save money and they make any changes or updates so easy and pleasant. Had to call today to get insurance on a new car. It was such a quick easy and great experience. Fully trust her advice and commitment to ensuring we have the best, most cost effective and appropriate coverage for our cars and home. Do yourself a favor and give her a call! They respond quickly to text and email as well if you prefer those modes of communication. Just fabulous to work with!"
We responded:
"Thank you so much for your kind and thoughtful review! I’m delighted to hear that you had a positive experience with our team. We’re committed to providing excellent, efficient, and personalized service to ensure you have the best coverage for your needs. Your trust and recommendation mean a lot to me and my entire team. Please don’t hesitate to reach out anytime—we’re always here to help!"
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Philip Fikany

November 18, 2025

5  out of  5
rating by Philip Fikany
"Krystal and her staff were excellent. Clear communication of options for insurance with helpful advice about things to consider."
We responded:
"Thank you so much for your kind words! Your feedback means a lot to us, and we look forward to continuing to serve you with excellent service."
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Michael Severance

November 10, 2025

5  out of  5
rating by Michael Severance
"Fast, efficient, friendly service."
We responded:
"Thank you for the review, Michael! "
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Dr.Lakshmi Palakurthi

September 30, 2025

5  out of  5
rating by Dr.Lakshmi Palakurthi
"As a first time home insurance buyer, I went through calling several insurance companies. Krystal was the only one that went through the insurance in detail with me. Explained and provided me with the information that makes informed decision easy . Also gave me the best price, works hard for her Clyde. She is professional and loves her work"
We responded:
"Thank you for your feedback Dr. Lakshmi Palakurthi! Homes are a big purchase, and we want to make sure you're never surprised and have the best coverage that fits your needs. You were a pleasure to work with and thank you for choosing us to help you with your first home purchase! It was an honor! "
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George Darbyshire

August 22, 2025

5  out of  5
rating by George Darbyshire
"Krystal has been nothing but wonderful for me. She walked me through everything on my insurance and what it does and helped answer all of my questions for quoting other vehicles insurance or when anything in my current insurance changes. I have and would recommend her as an agent if anyone talks about insurance around me."
We responded:
"Thank you so much for your kind words! It's always our goal to make insurance easy to understand and be there for our customers every step of the way. I appreciate your referrals! Everyone you've sent to us has been a pleasure to work with and we'd love to help anyone else you send over to us in the future! Glad to have you as a customer George, thank you! "
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Kristin Peabody

August 11, 2025

5  out of  5
rating by Kristin Peabody
"Switching insurance companies was a task I was not looking forward to and fully expected it to be a time consuming headache. Krystal came highly recommended to me and I’m so glad I reached out to her! She took the time to answer all of my questions and made everything easy to understand so I could decide what type of coverage was best for me and my budget. I really appreciate knowing that anytime I have a question I can call/text/email her and get any help I may need - no automated systems or waiting for the next available representative. Krystal has been phenomenal to work with and made my insurance switch so easy!"
We responded:
"Thank you so much for your thoughtful review! We’re delighted to hear that we were able to make your insurance switch a smooth and easy experience. Our goal is always to provide clear information, personal guidance, and prompt support—so it means a lot to know you felt taken care of every step of the way. We truly appreciate your trust in us, and we’re always here whenever you need assistance. Thank you again for choosing us and for sharing your experience!"
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Michael Rozwadowski

March 25, 2025

5  out of  5
rating by Michael Rozwadowski
"Had a great experience as a brand new customer with Krystal. She was able to get me a new policy that has better coverage AND a cheaper rate than my previous auto insurance company offered. She made the whole process very easy!"
We responded:
"Hey Michael, I'm glad that we were able to find you better coverage and a lower rate! Making the process simple and stress-free is always our priority. Don't hesitate to reach out if you ever need anything! Thank you for the review! "
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Anthony Theut

February 27, 2025

5  out of  5
rating by Anthony Theut
"Kicked my old insurance for them. Alyssa was able to help me personalize my insurance to tailor it to my needs. Great price, great people. Any questions or concerns and they're on top of it immediately. Great service / experience"
We responded:
"Thank you, Anthony! We're glad that Alyssa could personalize your coverage and provide you great service. We appreciate your trust and are always here if you need anything!"
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Sarah Frazher

February 27, 2025

5  out of  5
rating by Sarah Frazher
"Thank you Alyssa for the help with our life insurance! You made it so easy and effortless. I don’t think I have ever had an easier process. You explained everything so well and helped us make the best choices for us. 10/10 ! 🎉"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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ronald harris

January 24, 2025

5  out of  5
rating by ronald harris
"While setting my Personal ID & Pin# for my Drive Safe & Save App. I came to a "Dead End" & needed HELP. That help came to me in the form of Rania & Viktor who guided me "Literally" step by step to complete our task. Because of their persistence to go above & beyond customer service, I'm still a State Farm Member Today. Thank You- R. Harris"
We responded:
"Rania and Viktor are problem solvers and will help you through to the end. It's our pleasure to assist you, and I appreciate the feedback! If there is anything else we can do to help, please let us know! "
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Sasha W

December 13, 2024

5  out of  5
rating by Sasha W
"Krystal is incredibly knowledgeable and consistently goes above and beyond to help us save money. Having been with State Farm for many years, I can confidently say she is the best agent I've had. I truly value the personal assistance and effective resolutions she provides, which stand in stark contrast to the endless cycle of phone calls to a myriad of representatives at other companies. With Krystal, all our needs are swiftly addressed with just one phone call."
We responded:
"I really appreciate you saying that Sasha! We differentiate ourselves from other companies by having agent offices assigned to each and every customer so you don't have to worry about getting sent in circles to get things done. My team and I really care about making sure you and your family are properly protected, and we'll always continue to offer suggestions when we see a gap in coverage or places to save money. You and your husband are always a pleasure to work with. Thank you again for sharing!"
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KING NAEEM TV

December 13, 2024

5  out of  5
rating by KING NAEEM TV
"After looking for a good quote on car insurance in Michigan, I finally found a good price with State Farm. Krystal was amazing. She informed me on the policies that State Farm provides and provided me with great customer service."
We responded:
"Hey, you're amazing too! Happy to have you as a customer and glad that we were able to help you save some money but also get great coverage at the same time! We're exited to continue giving you great service and give us a call if you need anything! "
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Andy Lee

December 13, 2024

5  out of  5
rating by Andy Lee
"Really great customer service!"
We responded:
"Thank you Andy! I appreciate you sharing! "
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Rana Najor

November 24, 2024

5  out of  5
rating by Rana Najor
"Rita was a very honest and helpful sweet young lady to talk to. She answers all ur questions. Would definitely recommend her. Thank u so much for ur excellent service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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anthony jackson

November 14, 2024

5  out of  5
rating by anthony jackson
"The service and attention to detail of my insurance needs were taken care of by Rita. She did a great job with keeping my insurance payments budget friendly."
We responded:
"We appreciate you sharing your experience with Rita! My State Farm team and I are happy to be your good neighbor! "
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jason hosmi

November 12, 2024

5  out of  5
rating by jason hosmi
"This is a highly recommended office and staff. Rita was very helpful. She led me with every step of the way for business insurance. I was very amazed with the kindness, knowledge and speediness of the whole process. Thank you!!"
We responded:
"We appreciate the review! We love helping businesses save money and help understand their insurance needs. Rita is very good in that space and I'm glad to hear that you had a good experience! If you ever need any assistance in the future, please don't hesitate to reach out! "
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alex dicicco

November 12, 2024

5  out of  5
rating by alex dicicco
"Awesome customer service. Great rates and even better coverage. 10 out of 10 would recommend state farm agent Krystal to anyone and everyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "